Why is insurance eligibility and verification necessary for appointment confirmation?

Unless it’s your birthday, you probably don’t like surprises! We do our best to verify and check eligibility prior to your visit, including copays, co-insurances, and/or deductibles (if applicable) especially for appointment scheduled during our peak appointment slots on Saturday, holidays, and late evenings. We find that a number of our patients appreciate the extra effort, which reduces surprise bills and frustration at our office.

If we were unable to verify your insurance eligibility during weekends or peak hours, we will hold our usual and customary fee(s) as a deposit until your insurance reimburses us for the rendered service(s).

NOTE: Please be aware that we will not back-date insurance claims if you did not supply us pertinent vision plan and/or medical insurance information at the time of service.